Fulfillment Policy

Welcome to Advanced Graphics | Signspot! We specialize in creating high-quality signs tailored to your needs. Below you will find our fulfillment policy which ensures a smooth transaction and clear communication from order placement to delivery.

Order Processing:

  • All orders begin processing within 2-3 business days of an approved quote. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Production Time:

  • Production times for custom sign orders depend on the complexity of the order. However, many standard sign orders are completed within 2-3 business days of the order processing. We do our best to communicate timeframe expectations from the outset of the order depending on the information available at that time.
  • We will notify you by email when your order has completed production and is ready for pickup or when it is shipped.


  • We can ship domestically certainly . Shipping charges for your order, if required, will be calculated and displayed at checkout.


  • You may cancel your order within 24 hours of placement for a full refund or prior to the acquisition or allocation of materials used for your order. After 24 hours, or material use ordering, we cannot guarantee cancellation for a full refund.

Returns and Exchanges:

  • Due to the custom nature of our signs, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us within 48 hours of receiving the product with details of the product and the defect.
  • Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period, whether you are entitled to a refund or a replacement as a result of the defect.

Contact Us:

  • If you have any questions about the status of your order, or our fulfillment policy, please contact us at [email protected].

We are committed to ensuring the satisfaction of our customers and strive to deliver excellent products on time.